Make a Claim

Our extended car warranty coverage is administered by AWN Insurance and all of our policy-holders have access to their streamlined claims process.

Contact AWN directly on 07 3802 5577 or claims@awninsurance.com.au

Step-by-step guide.

 

  1. Read your extended car warranty to ensure you are covered

  2. Contact via:

    • Phone: (07) 3802 5577 - Monday to Friday 8:15am to 5:15pm (AEST)

    • Email: claims@awninsurance.com.au

    • Mail: P.O. Box 4301 - Loganholme, QLD 4129

  3. Quote your policy number, registration number and current odometer reading

  4. Explain the nature of your problem, remembering to fully disclose any relevant information to assist us in considering your claim

  5. Upon receipt of the above information, we will process and consider your claim

  6. In addition to these steps, there are some further requirements that ensure your claims process and repairs are processed smoothly. We recommend that you read our full Product Disclosure Statement to ensure you fully understand these additional requirements.