What to do if you need to make a claim
Our extended car warranty coverage is administered by AWN Insurance and all of our policy-holders have access to their streamlined claims process.
Check your car warranty
Read your extended car warranty to ensure you are covered.
contact AWN Insurance
Get in touch with our claims administrator AWN Insurance to make your claim.
- Phone: (07) 3802 5577 - Monday to Friday 8:15am to 5:15pm (AEST)
- Email: claims@awninsurance.com.au
- Mail: P.O. Box 4301 - Loganholme, QLD 4129
Have your information ready
You'll need to have the following information ready for your claim:
- Policy Number
- Registration Number
- Current Odometer Reading
Let us know what happened
Explain the nature of your problem, remembering to fully disclose any relevant information to assist us in considering your claim
We'll do the rest
Upon receipt of the above information, we will process and consider your claim.
In addition to these steps, there are some further requirements that ensure your claims process and repairs are processed smoothly. We recommend that you read our full Product Disclosure Statement to ensure you fully understand these additional requirements.
