1. Consumer Guarantees
The Australian Consumer Law guarantees that a used car must be:
- Safe to drive
- Suitable for normal driving
- Free from major faults at the time of sale
- Durable for a reasonable period
- Accurately described in advertising and during inspection
These guarantees apply even without a written warranty.
2. Statutory Warranties from Dealers
Some states offer statutory warranties for used cars that meet age and km criteria. These warranties require dealers to repair eligible faults at no charge within the warranty period.
3. Major and Minor Faults
- Major faults: you may be entitled to a refund or replacement.
- Minor faults: the seller must repair the issue within a reasonable timeframe.
4. Buying from Private Sellers
Consumer guarantees still apply, especially if the seller misrepresents the vehicle. Even without a statutory warranty, you still have rights if the car is not as described.
5. Extended Warranties
Extended warranties give extra protection but do not replace your consumer guarantees. Even without an extended warranty, the law still protects you.
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6. Support from Fair Trading Bodies
If a seller doesn’t cooperate, state consumer agencies can help mediate and support a fair outcome.